Terms of service

TERMS OF SERVICE

Effective Date: August 1, 2026
Last Updated: August 1, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “Client,” “you,” or “your”) and Media Midwest (“Media Midwest,” “we,” “us,” or “our”) governing your access to and use of our website, online store, products, services, photography, videography, custom design services, events, partnerships, sponsorship programs, and related offerings.

By accessing our website, placing an order, booking a service, submitting an inquiry, approving a design, participating in a Media Midwest program, or otherwise engaging with Media Midwest, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, you should not use our services or place an order.

1. GENERAL TERMS

Media Midwest provides automotive media, photography, videography, custom decals, graphics, merchandise, creative services, promotional services, and related offerings.

These Terms govern the relationship between Media Midwest and the individual or entity utilizing our products or services.

Additional terms may apply to particular products, services, events, partnerships, sponsorships, or agreements.

Where a specific written agreement conflicts with these Terms, the specific agreement may control the applicable transaction.

2. ELIGIBILITY

By using Media Midwest services, you represent that:

  • You have the legal capacity to enter into an agreement.

  • The information you provide is accurate.

  • You are authorized to use any payment method supplied.

  • You have authority to approve any materials submitted on behalf of another individual or business.

  • You will comply with applicable laws and regulations.

If you are acting on behalf of a business or organization, you represent that you possess sufficient authority to bind that entity to these Terms.

3. ORDERS & PURCHASES

All orders are subject to acceptance by Media Midwest.

We reserve the right to:

  • Decline an order

  • Cancel an order

  • Limit quantities

  • Correct pricing errors

  • Correct product descriptions

  • Request additional information

  • Refuse service

  • Suspend an order pending clarification

An order is not considered fully accepted until Media Midwest has received the applicable payment and confirmed the order.

4. CUSTOM PRODUCTS

Many Media Midwest products are customized specifically for individual customers.

Custom products may include:

  • Decals

  • Vinyl graphics

  • License plates

  • Custom lettering

  • Custom names

  • Vehicle graphics

  • Apparel

  • Promotional materials

  • Other personalized products

Customers are responsible for ensuring that all submitted information is accurate.

Once a custom design has been approved, production may begin.

5. DESIGN APPROVAL

Customers are responsible for thoroughly reviewing all proofs, mockups, and design previews before approval.

Approval constitutes authorization for Media Midwest to proceed with production.

Customers should verify:

  • Spelling

  • Names

  • Numbers

  • Colors

  • Dimensions

  • Measurements

  • Layout

  • Orientation

  • Vehicle information

  • Logos

  • Other design specifications

Once approved, changes may be subject to additional charges.

6. REVISIONS & REMAKES

Customer-requested revisions or remakes following design approval may incur an additional charge.

Unless otherwise specified in writing, the standard charge is:

75% OF THE ORIGINAL PRODUCT PRICE

The applicable revision or remake fee must be paid in full before additional work begins.

If a physical product must be shipped, applicable shipping charges are additional.

This provision exists because customized production may require materials, labor, equipment, design time, and other resources that cannot reasonably be recovered after production has commenced.

7. PRICING

Prices displayed by Media Midwest are subject to change without notice.

Unless expressly stated otherwise, prices do not necessarily include:

  • Shipping

  • Taxes

  • Installation

  • Travel

  • Additional design work

  • Additional editing

  • Additional revisions

  • Other separately chargeable services

Media Midwest reserves the right to correct inadvertent pricing or listing errors.

8. PAYMENT

Payment must be received according to the applicable order or service requirements.

Depending on the transaction, Media Midwest may require:

  • Full payment upfront

  • A deposit

  • A booking fee

  • A retainer

  • Milestone payments

  • Payment before production

  • Payment before delivery

Failure to provide required payment may result in cancellation, suspension, or postponement of the applicable order or service.

9. PHOTOGRAPHY SERVICES

Photography services constitute scheduled creative services.

Services may include:

  • Automotive photography

  • Portrait photography

  • Event photography

  • Product photography

  • Promotional photography

  • Rolling photography

  • Commercial photography

  • Other photographic services

Booking a photography session reserves Media Midwest's time and resources specifically for the customer.

Accordingly, cancellations, no-shows, rescheduling, and refunds may be subject to additional restrictions.

10. VIDEOGRAPHY SERVICES

Videography services constitute scheduled creative services and may include:

  • Automotive videography

  • Cinematography

  • Rolling videos

  • Promotional videos

  • Social media content

  • Event coverage

  • Vehicle feature videos

  • Commercial video

  • Other video services

Video production may involve filming, equipment preparation, editing, rendering, file delivery, and other labor-intensive processes.

Once work has commenced, cancellation may not entitle the customer to a full refund.

11. CREATIVE DISCRETION

Photography, videography, graphic design, editing, and other creative services inherently involve artistic judgment.

Unless otherwise agreed in writing, Media Midwest retains reasonable creative discretion regarding:

  • Composition

  • Lighting

  • Framing

  • Color grading

  • Editing

  • Typography

  • Graphic arrangement

  • Cinematic style

  • Music selection

  • Visual presentation

A customer's subjective disagreement with a creative style does not necessarily constitute a service defect.

12. EDITING & ADDITIONAL WORK

Additional editing, redesign, re-editing, or post-production requested after approval may require additional compensation.

Examples include:

  • Rebuilding an approved design

  • Re-editing completed photographs

  • Re-editing completed videos

  • Adding new footage

  • Changing an approved concept

  • Creating additional versions

  • Requesting additional deliverables

Media Midwest may provide a separate quotation for substantial additional work.

13. APPOINTMENTS & SCHEDULING

Customers are responsible for arriving on time for scheduled services.

Late arrival may reduce the available service period.

Media Midwest is not obligated to extend a session because of customer-caused delays when doing so would interfere with other scheduled commitments.

Repeated scheduling changes may result in additional fees.

14. CANCELLATIONS & NO-SHOWS

Failure to attend a scheduled session without appropriate notice may constitute a no-show.

No-shows may result in forfeiture of applicable deposits, booking fees, retainers, or payments.

Customers should communicate cancellations or scheduling conflicts as early as reasonably possible.

15. WEATHER & UNFORESEEN CONDITIONS

Media Midwest may reschedule outdoor photography or videography due to:

  • Severe weather

  • Unsafe road conditions

  • Extreme temperatures

  • Poor visibility

  • Environmental hazards

  • Location restrictions

  • Other circumstances that materially interfere with safe service delivery

Weather-related rescheduling does not automatically create a right to a refund.

16. TRAVEL

Certain services may require travel.

Travel expenses may include:

  • Mileage

  • Parking

  • Tolls

  • Lodging

  • Transportation

  • Other reasonable travel expenses

Applicable travel charges will be communicated when relevant.

Once non-refundable travel expenses have been incurred, those expenses may not be refundable.

17. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

  • Providing accurate information

  • Providing necessary approvals

  • Arriving on time

  • Providing safe access to agreed locations

  • Maintaining appropriate conduct

  • Providing legally usable materials

  • Following installation instructions

  • Protecting delivered digital files

  • Maintaining accurate contact information

Failure to satisfy customer responsibilities may affect Media Midwest's ability to complete the requested service.

18. VEHICLE & LOCATION SAFETY

Media Midwest reserves the right to suspend or terminate a session when conditions present an unreasonable safety risk.

This may include:

  • Reckless driving

  • Illegal activity

  • Unsafe vehicle operation

  • Dangerous locations

  • Severe weather

  • Threatening behavior

  • Harassment

  • Equipment hazards

Media Midwest is not obligated to perform a service under unsafe conditions.

19. INTELLECTUAL PROPERTY

Unless expressly transferred in writing, Media Midwest retains ownership of its original creative materials, including applicable:

  • Designs

  • Graphics

  • Templates

  • Branding

  • Photographic works

  • Video edits

  • Creative concepts

  • Promotional materials

  • Logos created by Media Midwest

  • Other original intellectual property

Purchasing a product or service does not automatically constitute a transfer of intellectual-property ownership.

20. CUSTOMER-PROVIDED MATERIALS

Customers may submit photographs, artwork, logos, text, graphics, trademarks, or other materials.

By submitting such material, the customer represents that they have sufficient rights or authorization to provide it for the requested purpose.

The customer remains responsible for claims arising from unauthorized use of third-party materials supplied by the customer.

21. PORTFOLIO & PROMOTIONAL USE

Subject to applicable permissions, releases, agreements, and law, Media Midwest may use eligible photographs, videos, designs, vehicles, products, or completed work for portfolio, advertising, marketing, social media, website, promotional, or other legitimate business purposes.

Where a separate written agreement governs promotional use, that agreement will control.

22. PARTNERS & SPONSORS

Media Midwest may collaborate with independent partners and sponsors.

Partners and sponsors are separate entities unless expressly stated otherwise.

Purchases, services, discounts, warranties, returns, and refunds provided directly by a partner or sponsor are generally governed by that entity's own terms.

Media Midwest does not guarantee the availability, quality, performance, pricing, or policies of an independent partner or sponsor.

23. PARTNER & SPONSOR REFUNDS

Refunds for products or services purchased directly from an independent Media Midwest partner or sponsor must generally be addressed with the applicable business.

Media Midwest will not issue refunds for transactions that Media Midwest did not process or receive payment for.

Customers are responsible for reviewing the applicable partner or sponsor's policies before completing a transaction.

24. WEBSITE USE

You agree not to use the Media Midwest website to:

  • Violate applicable law

  • Commit fraud

  • Attempt unauthorized access

  • Distribute malicious software

  • Interfere with website operations

  • Scrape or reproduce protected content without authorization

  • Impersonate another individual or organization

  • Submit intentionally misleading information

  • Abuse website functionality

Media Midwest may restrict or terminate access when necessary to protect the website, business, customers, or other users.

25. THIRD-PARTY SERVICES

Media Midwest may utilize third-party platforms for:

  • Payments

  • Hosting

  • Shipping

  • Scheduling

  • Analytics

  • Communications

  • Advertising

  • Online commerce

  • Cloud storage

Third-party services may be governed by their own terms and privacy policies.

Media Midwest is not responsible for independent third-party outages, errors, policies, or practices beyond our reasonable control.

26. DISCLAIMERS

To the extent permitted by applicable law, Media Midwest provides its website, products, and services subject to the terms and limitations stated herein.

We do not guarantee that:

  • The website will always be uninterrupted

  • Every product will always remain available

  • Every service will always be available

  • Third-party services will remain operational

  • Delivery times will never change

  • Website information will never contain errors

Media Midwest will make reasonable efforts to provide accurate information and reliable services.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Media Midwest shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, services, or third-party services.

Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded or limited under applicable law.

28. INDEMNIFICATION

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Media Midwest and its owners, employees, contractors, representatives, and affiliates from claims, liabilities, damages, losses, or expenses arising from:

  • Your violation of these Terms

  • Your unlawful conduct

  • Materials you provide

  • Your misuse of products or services

  • Your violation of another person's rights

  • Your unauthorized use of intellectual property

  • Your negligent or intentional misconduct

29. TERMINATION & REFUSAL OF SERVICE

Media Midwest reserves the right to refuse, suspend, or terminate services when reasonably necessary, including circumstances involving:

  • Nonpayment

  • Fraud

  • Abuse

  • Harassment

  • Threatening conduct

  • Unsafe conduct

  • Repeated policy violations

  • Illegal activity

  • Misrepresentation

  • Unauthorized use of Media Midwest intellectual property

Termination does not automatically eliminate payment obligations that accrued before termination.

30. GOVERNING TERMS & ACCEPTANCE

These Terms, together with applicable order details, service agreements, policies, and other written agreements, constitute the terms governing your relationship with Media Midwest.

By placing an order, approving a design, booking a photography or videography session, purchasing a service, accessing the website, or otherwise engaging Media Midwest, you acknowledge that you have reviewed and agreed to these Terms.

Media Midwest reserves the right to modify these Terms when necessary. Updated Terms will include a revised effective date.